Contact:(Mon-Friday)
 Berlin Health Center
 
 Phone: 410-629-0164
 

 Hours: 8 am-4:30 pm

Pocomoke Health Center (Mon-Thursday)

Phone: 410-957-2005

Hours: 8 am-4:30 pm


altOther services included in the section include Administrative Care Coordination, Care Coordination and Ombudsman Program.

 

 

Additional Health Care Resources:

Administrative Care Coordination Unit (ACCU)

The Administrative Care Coordination Unit (ACCU) serves as a local resource for all HealthChoice Medicaid members. The ACC can:

  • Help you understand your HealthChoice benefits and how to access services
  • Explain your Managed Care Organization (MCO) choices
  • Help you find a primary care physician (PCP) or specialist in your MCO's network (You can change your PCP at any time)
  • Help you find a dentist for your child (MCOs are not required to cover dental services for adults)
  • Help link you to Medicaid transportation services (MCOs are not required to provide transportation)
  • Help get your prescriptions filled
  • Explain the health services you can get out of network and without a referral, like prenatal care (if you already started prenatal care) and family planning services
  • Explain how to renew your Medicaid benefits through the Maryland Health Connection
  • Explain how to keep your information updated and how to get a new Medicaid card if your card is lost or stolen
  • Help you resolve a billing issue
  • Explain your appeal & grievance rights
  • Explain you annual right to change MCOs

Target populations include children, pregnant and postpartum women, individuals with disabilities (physical, mental or developmental), and homeless individuals. The ACC can help anyone is eligible for HealthChoice.


The Ombudsman Program accepts referrals from the Compliant Resolution Unit.


The Ombudsman acts as an advocate for your healthcare needs. An Ombudsman may contact you when there are complex medical issues involving care coordination with the MCO. The HealthChoice Program may also request than an Ombudsman contact you to ensure that any complaints that you have about your healthcare or MCO have been resolved.
 


 

Substance Abuse Help

 

Zika Information

 

Rabies Information


     

WCHD News

As part of Pocomoke City’s 4th Friday on Sept. 27, the Worcester County Health Department will lead a free 1-mile fun walk through the historic downtown district. Registration begins at 5 pm and the walk starts at 5:30 pm.

Click the image below to register for the walk. 

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The Out of the Darkness Suicide Awareness Walk. Movement of a quarter of a million people joined by local participants in Ocean City, MD.

Ocean City, MD − Suicide is the 10th leading cause of death in the United States, yet suicide can be prevented. Volunteers from Worcester County are joining the quarter of a million people who are walking in towns across the United States to draw attention to the fight for suicide prevention. The 8th annual Out of the Darkness Walk, hosted by the Worcester County Health Department (WCHD) will be held on Saturday, September 21, 2019. As in years past, walkers will gather at Caroline Street and the Boardwalk, with registration beginning at 9am. After opening remarks, the procession will walk to the Inlet, turn and walk to 5th Street, then back to Caroline Street.

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Worcester Health partners with Ocean City Fire Department on “Safe Station” project
Station offers 24/7 access to recovery services

Ocean City, MD- Where would you go if you needed help with addiction right now? The Worcester County Health Department, in partnership with the Town of Ocean City Fire Department, has launched a “Safe Station” in Ocean City at the 15th Street Fire Station for those seeking immediate help getting into recovery. The station is open 24-hours a day, 7 days a week for any individuals seeking treatment services.

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In the event of a storm or power outage, it is important to know safety information about food storage and operating generators. Follow the links below for tips about food and generator safety.

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(July 31, 2019 Snow Hill, MD) – The Worcester County Health Department received notification from the State of Maryland that a mosquito pool in the Whaleyville area of Worcester County recently tested positive for Eastern Equine Encephalitis (EEE). This is the first positive test for EEE in Worcester in 2019.

Arboviruses, such as the EEE virus, are most common during the summer and fall months. The viruses are transmitted by infected mosquitoes and spread to humans, birds, horses and other animals. Since mosquitoes can breed in as little as a quarter inch of water, eliminating standing water is critical for the control of mosquito populations. Many factors impact when and where outbreaks occur, such as weather, numbers of mosquitoes that spread the virus, and human behavior.

The Worcester and Wicomico County Health Department provides the following tips to help prevent contact with mosquitoes and reduce risk of infection with EEE or other mosquito borne illnesses:

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 Lower Shore Health Insurance Assistance Program