Contact:(Mon-Friday)
 Berlin Health Center
 
 Phone: 410-629-0164
 

 Hours: 8 am-4:30 pm

Pocomoke Health Center (Mon-Thursday)

Phone: 410-957-2005

Hours: 8 am-4:30 pm


altOther services included in the section include Administrative Care Coordination, Care Coordination and Ombudsman Program.

 

 

Additional Health Care Resources:

Administrative Care Coordination Unit (ACCU)

The Administrative Care Coordination Unit (ACCU) serves as a local resource for all HealthChoice Medicaid members. The ACC can:

  • Help you understand your HealthChoice benefits and how to access services
  • Explain your Managed Care Organization (MCO) choices
  • Help you find a primary care physician (PCP) or specialist in your MCO's network (You can change your PCP at any time)
  • Help you find a dentist for your child (MCOs are not required to cover dental services for adults)
  • Help link you to Medicaid transportation services (MCOs are not required to provide transportation)
  • Help get your prescriptions filled
  • Explain the health services you can get out of network and without a referral, like prenatal care (if you already started prenatal care) and family planning services
  • Explain how to renew your Medicaid benefits through the Maryland Health Connection
  • Explain how to keep your information updated and how to get a new Medicaid card if your card is lost or stolen
  • Help you resolve a billing issue
  • Explain your appeal & grievance rights
  • Explain you annual right to change MCOs

Target populations include children, pregnant and postpartum women, individuals with disabilities (physical, mental or developmental), and homeless individuals. The ACC can help anyone is eligible for HealthChoice.


The Ombudsman Program accepts referrals from the Compliant Resolution Unit.


The Ombudsman acts as an advocate for your healthcare needs. An Ombudsman may contact you when there are complex medical issues involving care coordination with the MCO. The HealthChoice Program may also request than an Ombudsman contact you to ensure that any complaints that you have about your healthcare or MCO have been resolved.
 


 

Substance Abuse Help

 

Zika Information

 

Rabies Information


     

WCHD News

(Snow Hill, MD)- Worcester County Emergency Service officials urge residents to exercise extreme caution and check on elderly and infirm neighbors during the heatwave forecasted to last through Sunday. Heat indexes for the shore are expected to rise above 100 degrees this week and exposure to extreme heat can be dangerous for humans and animals, even deadly.

Read more ...

 

Extreme Heat often results in the highest number of annual deaths among all weather-related hazards. In most of the United States, extreme heat is defined as a long period (2 to 3 days) of high heat and humidity with temperatures above 90 degrees. In extreme heat, evaporation is slowed and the body must work extra hard to maintain a normal temperature. This can lead to death by overworking the human body. Remember that:

Extreme heat can occur quickly and without warning.

Older adults, children, and sick or overweight individuals are at greater risk from extreme heat.

Humidity increases the feeling of heat as measured by a heat index.

IF YOU ARE UNDER AN EXTREME HEAT WARNING:

  • Find air conditioning.
  • Avoid strenuous activities.
  • Watch for heat illness.
  • Wear light clothing.
  • Check on family members and neighbors.
  • Drink plenty of fluids.
  • Watch for heat cramps, heat exhaustion, and heatstroke.
  • Never leave people or pets in a closed car.

Learn more tips for staying cool and safe during extreme heat by clicking the image below

Read more ...

Health Department emphasizes the importance of rabies prevention and safety

Snow Hill, MD- The Worcester County Health Department has confirmed eight rabies cases locally since the beginning of 2019, emphasizing the importance of rabies awareness and proper pet vaccination. The latest confirmed positive rabies case was a groundhog found on Manklin Creek Rd in the Ocean Pines area on July 3.

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Men's Health Month

The purpose of Men’s Health Month is to heighten the awareness of preventable health problems and encourage early detection and treatment of disease among men and boys. This month gives health care providers, public policy makers, the media, and individuals an opportunity to encourage men and boys to seek regular medical advice and early treatment for disease and injury. The response has been overwhelming with thousands of awareness activities in the USA and around the globe.

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Summer Wellness Camp

The Worcester County Health Department will host a free, week-long health and wellness camp for youth age 12-17 this summer. From June 17-21, campers will learn about the importance of health, fitness, setting personal goals and much more. The summer camp is part of Worcester Health’s Promoting Health Among Teens program and will feature guest speakers, snacks and lunch, learning activities and field trips to locations around Worcester including the Jolly Roger amusement park in Ocean City.

Read more ...
 Lower Shore Health Insurance Assistance Program